Return Policy

• Return & Exchange Policy We put a lot of care into delivering high-quality products to our customers, and we want you to be happy with your purchase. However, due to the nature of our business, we have a strict No Return & No Exchange policy. We kindly ask you to carefully read through our return and exchange guidelines before placing an order.
• Check Before You Pay: Once you receive your order, it’s important to check the items while the delivery person is still with you. If you notice any issues with the products, you can return them right away, and we’ll take care of the problem. However, once the delivery person leaves, we won’t be able to accept any complaints, so please double-check everything before making the payment.
• No Returns on Sale or Discounted Items: Items purchased during a sale, with a discount, or through special offers are final and cannot be returned or exchanged. We highly recommend reviewing your order before completing the purchase, especially if you’re buying on sale or with a discount.
• How to Handle a Return (if applicable): If an issue is found while checking in front of the delivery person, you can return the item to them on the spot and inform us immediately. After necessary adjustments, we will issue the final bill, and the revised amount must be paid to the delivery person.
• Final Reminder:
  ✅ Always check your parcel before paying.
  ✅ Do not pay without verifying your order.
  ✅ No complaints will be accepted after the delivery person leaves.
• We appreciate your understanding and cooperation with our policies. Thank you for choosing Sama's Caravan. We’re excited to have you as a customer and hope you enjoy your shopping experience with us!